a few words about Shipping, etc...


Please verify that your address is current and complete on Paypal. If you would like your order to go to another address, or company, person, etc. then please put that in the notes at the time of purchase or email the details to studiorgc@aol.comInternational and Canadian orders need to have phone numbers, and province names for customs forms. 

International customers are responsible for any and all fees imposed including import taxes, duties, and other fees levied per the customs regulations of the buyer's country. International orders will have full value declared on customs forms. Please check with your Customs office and/or Postal Service if you are concerned about possible tariffs.

Individual country import restrictions are found at
pe.usps.com/text/imm/ab_toc.htm

The buyer also needs to be aware that delays happen when your purchase is clearing customs. You will be provided a tracking code / customs number when your order is sent. It is the buyer’s responsibility to contact customs if any issues arise. 

Original shipping charges are not refunded for buyers who refuse items due to not wanting to pay the customs charges applied by their country. This also applies, if for any reason, customs officials refuse to forward your order, and said refund will occur only after the order has returned to us complete.  If issue is rectified and order is to be resent shipping needs to be paid again. 

All wax is made to order, and is generally shipped 2 to 5 business days after we receive notification of your purchase. This allows time for all moneys to clear, as well as time to order any supplies that are low should we receive several orders at once. (In an effort to keep prices low we dedicate only the overhead needed for supplies, rather than having wax pre-made.) Should there be a back order, you will be notified of the delay.  


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